Acceptable Use Policy

Updated on April 7, 2026

This Acceptable Use Policy (“Policy”) outlines the rules and restrictions for using https://helpdeskme.com and the services provided by Help Desk Me (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to comply with this Policy. If you have questions about this Policy, please email us at sofia.sterling88@gmail.com.

1. Prohibited Activities

You agree not to use https://helpdeskme.com or our services to:

  • Engage in unlawful, fraudulent, or malicious activities. If you become aware of such activity, notify us immediately at sofia.sterling88@gmail.com.
  • Upload, distribute, or transmit harmful code, malware, or viruses.
  • Attempt unauthorized access to accounts, systems, or networks.
  • Interfere with the performance, security, or functionality of the Website. Report any security concerns to sofia.sterling88@gmail.com.
  • Collect or harvest information from other users without consent.
  • Send unsolicited advertising, spam, or chain messages. Abuse of communication systems should be reported to sofia.sterling88@gmail.com.
  • Engage in activities that could harm the reputation of Help Desk Me.

2. Intellectual Property

You may not copy, distribute, or create derivative works from content on https://helpdeskme.com without prior written authorization from Help Desk Me. Requests for permissions should be sent to sofia.sterling88@gmail.com.

3. User-Generated Content

If you submit comments, testimonials, or other content, you agree not to:

  • Post unlawful, threatening, defamatory, obscene, or offensive material. Concerns regarding posted content can be sent to sofia.sterling88@gmail.com.
  • Infringe on intellectual property or privacy rights of others. Report suspected infringements to sofia.sterling88@gmail.com.
  • Misrepresent your identity or affiliation.

4. Security Obligations

You must not attempt to:

  • Probe, scan, or test the vulnerability of any system.
  • Bypass or disable security measures implemented by Help Desk Me.
  • Use automated tools (bots, crawlers, or scrapers) to access the Website without permission.

If you discover a potential vulnerability or misuse, please notify us at sofia.sterling88@gmail.com.

5. Enforcement

Violation of this Policy may result in suspension or termination of your access to https://helpdeskme.com, removal of content, and potential legal action. Questions about enforcement actions may be directed to sofia.sterling88@gmail.com.

6. Reporting Misuse

We encourage users to report any misuse or violations of this Policy. Reports should be submitted to sofia.sterling88@gmail.com. Prompt reporting helps us maintain the integrity of https://helpdeskme.com.

Contact Information

If you have any questions regarding these Terms, please contact us at:

Sofia Sterling
Customer Success Architect
Email:
 sofia.sterling88@gmail.com
Phone: (217) 392-8023
Address: HelpDeskMe HQ, 2501 Chatham Road, Suite R, Springfield, IL 62704, USA